Connect Custom Domain

Every SharedInbox account automatically has a support site. You can find the link to yours in the settings page for Support site. It is in the form [your-team-domain].supportby.email where [your-team-domain] is your Slack’s workspace domain.

You can change this to something more custom like a full domain (supportforawesome.app) or a subdomain (support.awesome.app).

For full domains, simply point the domain’s A record to 23.20.115.142 and update the domain in the settings page.

For subdomains, create a CNAME pointing to domains.sharedinbox.co and update the domain in the settings page.